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Develop technical solutions to support business requirements, including the writing of technical specifications, user stories, user guides, and process charts
Govern and oversee digital operational resilience, ensuring the identification and classification of important business services and their associated IT systems
Establish effective incident management processes, including reporting, escalation, and resolution, to ensure seamless business operations
Define requirements for testing and exercising resilience capabilities to enhance operational readiness
Implement cybersecurity measures and controls to safeguard against cyber threats and incidents, ensuring the protection of sensitive business data
Manage third-party risk through the implementation of risk management protocols, ensuring compliance with industry regulations and standards
Development of a traffic management project (enable users to keep track of the current situation on the state roads, by accessing information about ongoing traffic jams, closed roads, etc.)
Advising and supporting customers in the development and introduction of innovative technology
Analyzing customer requirements and developing solution proposals
Designing and implementing modern software architectures
Implementing professionally and technically advanced Java solutions
Working in agile projects according to Scrum
Project tech stack: Java 8-11, Spring, Hibernate, Google Web Toolkit, Oracle DB, GIT, Flyway, GIS Server, Jira, Confluence
Develop a database services strategy aligned with IT and public administration goals
Collaborate with internal stakeholders, including database administrators, system architects, and IT managers. Establish strong relationships with external stakeholders within the public administration
Database Service Development and Management
Performance Monitoring and Optimization
Collaborate with security experts to ensure that the database services adhere to industry best practices and comply with relevant regulations
Develop and maintain comprehensive documentation for database services
Manage relationships with database vendors, ensuring timely updates, support, and alignment with the public administration's requirements
Zarządzanie operacjami aplikacji, doradztwo dla użytkowników oraz stała optymalizacja istniejących rozwiązań SAP (zarówno R3, jak i w przyszłości S4/Hana) oraz zarządzanie finansami IT (Apptio) z głównym uwzględnieniem obszaru finansów i controllingu
Aktywna współpraca w analizie oraz dalszym rozwoju funkcji biznesowych oraz interdyscyplinarnych procesów, ściśle współpracując z działami specjalistycznymi
Wsparcie w opracowywaniu koncepcji i rozwiązań wspólnie z jednostką biznesową
Przeprowadzanie technicznych wdrożeń w SAP i Apptio oraz przeprowadzanie i dokumentowanie testów funkcjonalnych i integracyjnych we współpracy z działami biznesowymi
Udział w strategicznych projektach i inicjatywach w obszarze finansów oraz wsparcie międzynarodowych projektów wdrożeniowych
Identify, evaluate, and implement external services and tools to support data validation and cleansing, produce and track key performance indicators
Develop and support reporting processes
Build Performance Analytics (PA) Dashboards in ServiceNow
Collaborate with stakeholders to define, document, and negotiate SLAs and key performance indicators (KPIs) based on business requirements and priorities
Conduct in-depth analysis of service performance data to identify patterns, areas of improvement, and potential risks
Recommend and implement strategies to enhance service quality
Maintain accurate and up-to-date documentation of SLAs, KPIs, and related processes
Work with cross-functional teams, including IT, operations, and business units, to align SLAs with organizational objectives and ensure that service levels meet business needs
Identify opportunities for process improvements and efficiencies in service level management
Implement best practices and industry standards to optimize service delivery
Aktywne zarządzanie problemami poprzez szybką reakcję i podejmowanie działań prewencyjnych, włączając w to ustalanie priorytetów, analizę oraz kontrolę procesu wprowadzania zmian zarówno naprawczych, jak i zapobiegawczych
Śledzenie oraz ocena wskaźników KPI i SLA związanych z zarządzaniem problemami
Współpraca z zespołami IT wsparcia technicznego, administratorami systemów, Incydent Managerem oraz Service Desk Managerem
Nawiązywanie współpracy zarówno z klientami wewnętrznymi, jak i zewnętrznymi
Współpraca z dostawcami zewnętrznymi w kontekście zarządzania problemami
Aktualizowanie bazy wiedzy, zapewnienie poprawności zawartych w niej materiałów
Nadzór nad procedurami dotyczącymi rozwiązywania problemów oraz ich regularna aktualizacja
Delivering technical assistance for system administration tasks such as monitoring, diagnosing, and resolving issues related to email, web servers, database management, backup procedures, and storage systems
Conducting regular system and application health assessments throughout the monitoring infrastructure
Ensuring the ongoing effectiveness of the monitoring system by maintaining and updating it, as well as adjusting monitoring settings for all managed systems as required
Providing first level of support for agent install and decommission, agent reporting issue etc
Working on standard changes for monitoring configurations
Taking responsibility for resolving monitoring-related tickets and assists in onboarding new clients onto the monitoring platform
Creating documentation adhering to established standards
Planning and executing future upgrades, enhancements, and new application support installations in alignment with established roadmaps
Collaborating with tool vendors to address critical issues effectively
Delivering technical assistance for system administration tasks such as monitoring, diagnosing, and resolving issues related to email, web servers, database management, backup procedures, and storage systems
Conducting regular system and application health assessments throughout the monitoring infrastructure
Ensuring the ongoing effectiveness of the monitoring system by maintaining and updating it, as well as adjusting monitoring settings for all managed systems as required
Providing first level of support for agent install and decommission, agent reporting issue etc
Working on standard changes for monitoring configurations
Taking responsibility for resolving monitoring-related tickets and assists in onboarding new clients onto the monitoring platform
Creating documentation adhering to established standards
Planning and executing future upgrades, enhancements, and new application support installations in alignment with established roadmaps
Collaborating with tool vendors to address critical issues effectively
Delivering technical assistance for system administration tasks such as monitoring, diagnosing, and resolving issues related to email, web servers, database management, backup procedures, and storage systems
Conducting regular system and application health assessments throughout the monitoring infrastructure
Ensuring the ongoing effectiveness of the monitoring system by maintaining and updating it, as well as adjusting monitoring settings for all managed systems as required
Providing first level of support for agent install and decommission, agent reporting issue etc
Working on standard changes for monitoring configurations
Taking responsibility for resolving monitoring-related tickets and assists in onboarding new clients onto the monitoring platform
Creating documentation adhering to established standards
Planning and executing future upgrades, enhancements, and new application support installations in alignment with established roadmaps
Collaborating with tool vendors to address critical issues effectively
Delivering technical assistance for system administration tasks such as monitoring, diagnosing, and resolving issues related to email, web servers, database management, backup procedures, and storage systems
Conducting regular system and application health assessments throughout the monitoring infrastructure
Ensuring the ongoing effectiveness of the monitoring system by maintaining and updating it, as well as adjusting monitoring settings for all managed systems as required
Providing first level of support for agent install and decommission, agent reporting issue etc
Working on standard changes for monitoring configurations
Taking responsibility for resolving monitoring-related tickets and assists in onboarding new clients onto the monitoring platform
Creating documentation adhering to established standards
Planning and executing future upgrades, enhancements, and new application support installations in alignment with established roadmaps
Collaborating with tool vendors to address critical issues effectively
Delivering technical assistance for system administration tasks such as monitoring, diagnosing, and resolving issues related to email, web servers, database management, backup procedures, and storage systems
Conducting regular system and application health assessments throughout the monitoring infrastructure
Ensuring the ongoing effectiveness of the monitoring system by maintaining and updating it, as well as adjusting monitoring settings for all managed systems as required
Providing first level of support for agent install and decommission, agent reporting issue etc
Working on standard changes for monitoring configurations
Taking responsibility for resolving monitoring-related tickets and assists in onboarding new clients onto the monitoring platform
Creating documentation adhering to established standards
Planning and executing future upgrades, enhancements, and new application support installations in alignment with established roadmaps
Collaborating with tool vendors to address critical issues effectively
Delivering technical assistance for system administration tasks such as monitoring, diagnosing, and resolving issues related to email, web servers, database management, backup procedures, and storage systems
Conducting regular system and application health assessments throughout the monitoring infrastructure
Ensuring the ongoing effectiveness of the monitoring system by maintaining and updating it, as well as adjusting monitoring settings for all managed systems as required
Providing first level of support for agent install and decommission, agent reporting issue etc
Working on standard changes for monitoring configurations
Taking responsibility for resolving monitoring-related tickets and assists in onboarding new clients onto the monitoring platform
Creating documentation adhering to established standards
Planning and executing future upgrades, enhancements, and new application support installations in alignment with established roadmaps
Collaborating with tool vendors to address critical issues effectively
Delivering technical assistance for system administration tasks such as monitoring, diagnosing, and resolving issues related to email, web servers, database management, backup procedures, and storage systems
Conducting regular system and application health assessments throughout the monitoring infrastructure
Ensuring the ongoing effectiveness of the monitoring system by maintaining and updating it, as well as adjusting monitoring settings for all managed systems as required
Providing first level of support for agent install and decommission, agent reporting issue etc
Working on standard changes for monitoring configurations
Taking responsibility for resolving monitoring-related tickets and assists in onboarding new clients onto the monitoring platform
Creating documentation adhering to established standards
Planning and executing future upgrades, enhancements, and new application support installations in alignment with established roadmaps
Collaborating with tool vendors to address critical issues effectively
Delivering technical assistance for system administration tasks such as monitoring, diagnosing, and resolving issues related to email, web servers, database management, backup procedures, and storage systems
Conducting regular system and application health assessments throughout the monitoring infrastructure
Ensuring the ongoing effectiveness of the monitoring system by maintaining and updating it, as well as adjusting monitoring settings for all managed systems as required
Providing first level of support for agent install and decommission, agent reporting issue etc
Working on standard changes for monitoring configurations
Taking responsibility for resolving monitoring-related tickets and assists in onboarding new clients onto the monitoring platform
Creating documentation adhering to established standards
Planning and executing future upgrades, enhancements, and new application support installations in alignment with established roadmaps
Collaborating with tool vendors to address critical issues effectively
Maintaining up to date solution documentation including technical documentation, Standard Operating Procedures (SOPs), user manuals, knowledge base articles etc
Managing solution thru the complete service lifecycle
Identyfikowanie obszarów, gdzie można zastosować sztuczną inteligencję i uczenie maszynowe w celu optymalizacji procesów, automatyzacji zadań i poprawy podejmowania decyzji
Opracowywanie kompleksowej architektury sztucznej inteligencji, która odpowiada celom biznesowym, uwzględniając integrację danych, wybór modelu i skalowalność systemu
Uczestniczenia w rozmowach na temat projektowania rozwiązań AI, oferując techniczne wsparcie i wgląd w celu wspierania procesów podejmowania decyzji
Kierowanie procesem oceny i wyboru technologii, frameworków i narzędzi sztucznej inteligencji wspierających rozwój rozwiązań
Prowadzenie warsztatów z klientami
Zarządzanie kilkuosobowym zespołem
Śledzenie najnowszych osiągnięć w dziedzinie sztucznej inteligencji, badanie i ocenianie nowych technologii, w celu zapewnienia, że rozwiązania pozostaną innowacyjne i konkurencyjne
Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements
Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes
Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers
Design quality features and think about how the applications and solutions will evolve in the future
Solving complex problems in a highly dynamic and agile environment
Having a strong focus on code quality and reusability
Designing, implementing, and maintaining complex network infrastructures tailored to fulfill the unique demands and specifications of clients
Offering specialized insights for crafting network-based solutions, assuming a distinguished role as an Architect
Applying extensive expertise in enterprise routing, switching, wireless technology, and network security platforms to provide resilient network solutions
Remaining updated on the latest advancements in network technologies and trends, such as Network Virtualization, Software-Defined Networks, and cloud solutions, and integrating them into architectural designs and solutions
Working with Customer Managers, Architects, Subject Matter Experts, Solution Designers, and high-level stakeholders on client premises to ensure the successful implementation of network solutions
Engaging in continuous professional development to continuously refine skills and understanding in emerging network technologies and tools
Demonstrating a commitment to excellence across all facets of network architecture, encompassing performance, reliability, scalability, and security
Evaluation of existing network infrastructure in production plants, warehouses, and sales offices across EMEA and LATAM regions
Working closely with the project leader and interdisciplinary teams to develop migration plans for replacing outdated hardware and transitioning to Cisco Meraki devices and SDWAN technology
Taking part in configuration and deployment of Meraki gateways, guaranteeing smooth integration with the existing network infrastructure
Offer technical guidance and assistance throughout the implementation stage, resolving any encountered issues or challenges
Aid in carrying out post-implementation testing and validation to confirm the successful integration of new network infrastructure elements
Document configurations, modifications, and procedures pertinent to the network overhaul initiative for sharing knowledge and future reference
Deliver training and assistance to internal IT teams to empower them in efficiently maintaining and supporting the revamped network infrastructure
As part of a DevSecOps team, you will develope and maintain software components and interfaces in demanding, business-critical environments
Develope software and interfaces to automate client interactions and publishing services created by existing engineering teams in various initiatives running across the company
Share code, knowledge, and methodologies with other teams involved in the delivery of the Platform to our customers
Create robust, changeable, and scalable digital channels, portals, and APIs for an excellent customer experience with digital products
Develops and maintains solutions dedicated for aviation industry
Contributes to software development improvements, documentation and maintenance of software architectures in order to meet customer, functional, and regulatory/ quality requirements
Utilizing best development practices like CI/CD, coding standards, code reviews, source control management, build processes, testing, and operations
Ensures application of best practices
Participates in product development and testing
Maintains quality through test automation and employing DevOps mindset
Provides support for maintaining product documentation
Assisting in creating and prioritizing strategic target account lists in Germany
Prospecting, identifying, initiating, developing, and nurturing business relationships and opportunities in market/target accounts to generate new business opportunities
Researching and expanding new and existing accounts (e.g., adding contacts, emails, strategic calling)
Targeting potential customers across the market. These prospects are either companies seeking DDI / Security solutions or companies looking to replace their existing DDI / Security solution
Conducting timely outbound calls and engaging in other forms of communication (e.g., email, etc.) to prospect new opportunities
Identifying key decision-makers, determining buying readiness, and timeline
Capturing and managing information/data/metrics in Zoho
Planning and executing mini campaigns within your assigned region
Architect and lead the deployment of VMware NSX-T for data center rollouts, ensuring scalability, reliability, and performance
Collaborate with cross-functional teams to design and implement NSX-T solutions tailored to the needs of the European Commission's public administration services
Implement Automation for Network Configuration
Develop and implement automation workflows to streamline network configuration processes, leveraging tools such as vRealize Automation (vRA) and Ansible
Drive efficiency and consistency in network provisioning and management through automation
Configure Advanced Security Layers
Design and implement advanced security layers within NSX-T, including micro-segmentation, distributed firewalling, and intrusion detection/prevention systems (IDPS)
Ensure compliance with industry standards and regulations, implementing security best practices to safeguard sensitive data and infrastructure
Collaborate with global teams to develop and maintain consistent NSX-T solutions across different geographical regions and data centers
Utilize VMware vRealize Operations (vROps) and VMware vRealize Network
Insight (vRNI) for monitoring, troubleshooting, and reporting on NSX-T environments
Proactively identify performance bottlenecks, network anomalies, and security threats, taking timely corrective actions as needed
Document NSX-T configurations, architecture diagrams, and deployment procedures to ensure comprehensive knowledge transfer within the team
Facilitate training sessions and workshops to empower team members with the necessary skills and expertise in NSX-T implementation and management
Develop and maintain necessary procedures or scripts to identify cybersecurity incidents
Collaboration with team in updating and maintaining standard operating procedures
Develop knowledge in wide range of network/system detection, prevention, and analysis tools
Design, implement, and manage storage infrastructure, including SAN, NAS, and object storage systems, to ensure optimal performance, scalability, and reliability
Develop and maintain backup and recovery strategies to protect critical data assets and ensure business continuity
Collaborate with cross-functional teams to assess storage and backup requirements and recommend appropriate solutions
Evaluate emerging technologies and trends in storage and backup to continuously improve infrastructure and processes
Monitor storage and backup systems, troubleshoot issues, and implement solutions to minimize downtime and data loss
Develop and maintain documentation, including architecture diagrams, standard operating procedures, and best practices guidelines
Provide technical leadership and guidance to junior team members, sharing expertise and promoting professional development
Development and support of banking application landscape in Datastage technology
Support applications in an agile development way by coordinating, planning, and mainly driving the required development and technical changes implementation in one of our Scrum Trains (SAFE Agile)
Participate in major improvements and development tasks to support own unit to add value, and deliver according to targets
Proactively share own knowledge and IT competencies, both on a cross-unit and cross-border basis to enable the continuing strengthening of competencies
Zarządzanie rozwiązaniami bezpieczeństwa, takimi jak DLP, AV, EDR, PAM
Wspomaganie rekonfiguracji systemów w celu podniesienia ich poziomu bezpieczeństwa lub dostarczenie nowych funkcjonalności
Tworzenie narzędzi usprawniających, automatyzujących i monitorujących pracę systemów bezpieczeństwa
Branie udziału w optymalizacji procesów biznesowych związanych z bezpieczeństwem oraz we wprowadzaniu automatyzacji, ze szczególnym uwzględnieniem aspektów bezpieczeństwa
Tworzenie i aktualizacja dokumentacji technicznej
Udzielanie wsparcia analitycznego przy rozwiązywaniu awarii i problemów
Uczestniczenie we wdrożeniach i dokumentowaniu pracy systemów
Udział w pracach związanych z opracowywaniem i implementacją konfiguracji chmury publicznej w kontekście bezpieczeństwa oraz jej styku z rozwiązaniami on-prem (środowisko Azure i GCP)
proponowaniu rozwiązań zapewniających bezpieczny dostęp użytkowników do zasobów chmurowych oraz on-prem biorąc pod uwagę elementy ryzyka oraz wymagania regulacyjne,
Implementacja rozwiązań w zakresie ustawień polityk bezpieczeństwa, zarządzania tożsamością oraz separacji komponentów adekwatnie do poziomu ryzyka i obowiązujących standardów i regulacji,
Optymalizacja konfiguracji rozwiązań multi-cloud, również pod kątem bezpieczeństwa,
Tworzenie i rozbudowa narzędzi usprawniających i monitorujących pracę systemów oraz ich bezpieczeństwo,
Implementacja polityk bezpieczeństwa w systemach lokalnych oraz chmurowych, budowa narzędzi automatyzujących,
Udział w pracach związanych z opracowywaniem i implementacją konfiguracji chmury publicznej w kontekście bezpieczeństwa oraz jej styku z rozwiązaniami on-prem (środowisko Azure i GCP)
proponowaniu rozwiązań zapewniających bezpieczny dostęp użytkowników do zasobów chmurowych oraz on-prem biorąc pod uwagę elementy ryzyka oraz wymagania regulacyjne,
Implementacja rozwiązań w zakresie ustawień polityk bezpieczeństwa, zarządzania tożsamością oraz separacji komponentów adekwatnie do poziomu ryzyka i obowiązujących standardów i regulacji,
Optymalizacja konfiguracji rozwiązań multi-cloud, również pod kątem bezpieczeństwa,
Tworzenie i rozbudowa narzędzi usprawniających i monitorujących pracę systemów oraz ich bezpieczeństwo,
Implementacja polityk bezpieczeństwa w systemach lokalnych oraz chmurowych, budowa narzędzi automatyzujących,
Udział w pracach związanych z opracowywaniem i implementacją konfiguracji chmury publicznej w kontekście bezpieczeństwa oraz jej styku z rozwiązaniami on-prem (środowisko Azure i GCP)
proponowaniu rozwiązań zapewniających bezpieczny dostęp użytkowników do zasobów chmurowych oraz on-prem biorąc pod uwagę elementy ryzyka oraz wymagania regulacyjne,
Implementacja rozwiązań w zakresie ustawień polityk bezpieczeństwa, zarządzania tożsamością oraz separacji komponentów adekwatnie do poziomu ryzyka i obowiązujących standardów i regulacji,
Optymalizacja konfiguracji rozwiązań multi-cloud, również pod kątem bezpieczeństwa,
Tworzenie i rozbudowa narzędzi usprawniających i monitorujących pracę systemów oraz ich bezpieczeństwo,
Implementacja polityk bezpieczeństwa w systemach lokalnych oraz chmurowych, budowa narzędzi automatyzujących,
Development of a traffic management project (enable users to keep track of the current situation on the state roads, by accessing information about ongoing traffic jams, closed roads, etc.)
Advising and supporting customers in the development and introduction of innovative technology
Analyzing customer requirements and developing solution proposals
Designing and implementing modern software architectures
Implementing professionally and technically advanced Java solutions
Working in agile projects according to Scrum
Project tech stack: Java 8-11, Spring, Hibernate, Google Web Toolkit, Oracle DB, GIT, Flyway, GIS Server, Jira, Confluence
Develop a database services strategy aligned with IT and public administration goals
Collaborate with internal stakeholders, including database administrators, system architects, and IT managers. Establish strong relationships with external stakeholders within the public administration
Database Service Development and Management
Performance Monitoring and Optimization
Collaborate with security experts to ensure that the database services adhere to industry best practices and comply with relevant regulations
Develop and maintain comprehensive documentation for database services
Manage relationships with database vendors, ensuring timely updates, support, and alignment with the public administration's requirements
Zarządzanie operacjami aplikacji, doradztwo dla użytkowników oraz stała optymalizacja istniejących rozwiązań SAP (zarówno R3, jak i w przyszłości S4/Hana) oraz zarządzanie finansami IT (Apptio) z głównym uwzględnieniem obszaru finansów i controllingu
Aktywna współpraca w analizie oraz dalszym rozwoju funkcji biznesowych oraz interdyscyplinarnych procesów, ściśle współpracując z działami specjalistycznymi
Wsparcie w opracowywaniu koncepcji i rozwiązań wspólnie z jednostką biznesową
Przeprowadzanie technicznych wdrożeń w SAP i Apptio oraz przeprowadzanie i dokumentowanie testów funkcjonalnych i integracyjnych we współpracy z działami biznesowymi
Udział w strategicznych projektach i inicjatywach w obszarze finansów oraz wsparcie międzynarodowych projektów wdrożeniowych
Aktywne zarządzanie problemami poprzez szybką reakcję i podejmowanie działań prewencyjnych, włączając w to ustalanie priorytetów, analizę oraz kontrolę procesu wprowadzania zmian zarówno naprawczych, jak i zapobiegawczych
Śledzenie oraz ocena wskaźników KPI i SLA związanych z zarządzaniem problemami
Współpraca z zespołami IT wsparcia technicznego, administratorami systemów, Incydent Managerem oraz Service Desk Managerem
Nawiązywanie współpracy zarówno z klientami wewnętrznymi, jak i zewnętrznymi
Współpraca z dostawcami zewnętrznymi w kontekście zarządzania problemami
Aktualizowanie bazy wiedzy, zapewnienie poprawności zawartych w niej materiałów
Nadzór nad procedurami dotyczącymi rozwiązywania problemów oraz ich regularna aktualizacja